What our Customers are Saying

"I can say out of the three CRM system we have used; Goldmine, Sugar and now MS Dynamics – MyCRM has the best solution for mapping hands down across the spectrum. It may even be a reason to switch to Dynamics from another CRM. MyCRM eMap not only does everything our sales team wants it to do but also meets all of our marketing needs as well!"



- Kirk Braun, StreetCorner.com, Marketing/IT

"The eMap solution has allowed our field reps to work much more efficiently by searching for accounts within areas they are visiting and planning their routes. An invaluable tool which every company with a field presence should have. Not only is the tool up too scratch but the service behind it is brilliant, the team at MyCRM are quick to respond and always pleasant!"



- Lloyd Wilcox, medical-supermarket.com

"The service Alistair and his team has provided FTC over the years has always been excellent... They have always offered a reliable, professional service and with their understanding of my business and aspirations in the technology, we have become more proficient operationally."



- Shelagh Fairbank, Director, Fairbank Training

"I just wanted to put on record what a fantastic experience we had with downloading, installing and implementing your License Manager and eWorkflow products from the Download Centre. This was like owning a Rolls Royce compared to other products and approaches currently in the market."



- Shaun Riordan, Director, Consueto

"Our experience with the team at MyCRM has been extraordinary. The product is exactly what we were looking for and the customer service goes above and beyond the call of duty in every sense of the word. The response to eSpell was positive from day one, and the product continues to get great reviews from our staff."



- Malcolm McAuley, Big Brothers Big Sisters of Canada

"Whilst many organisations could offer us the same hosted CRM system no-one came close to MyCRM when it came to the quality and level of customer service. They continue to provide us with their knowledge and support and we remain very satisfied with our choice."



- Andrew Smith, Metron

"MyCRM produce high quality and relevant products for my MS CRM environment. They have proven they have the highly skilled resources available to help me customise MSCRM in order to produce the solutions I need. Very happy to have found them."



- Chris Allmark, Lloyds-IP


"Street Corner is a convenience store franchise with location across the US. Here at the corporate office we have looked at, and used many map programs over the years with our CRM systems. I can say out of the three CRM system we have used; Goldmine, Sugar and now MS Dynamics – MyCRM has the best solution for mapping hands down across the spectrum. It may even be a reason to switch to Dynamics from another CRM. MyCRM eMap not only does everything our sales team wants it to do but also meets all of our marketing needs as well! Mapping our leads and contacts is important to all divisions of our company. With the easy set up and ability to add extra layers for custom modules of data, we highly recommend MyCRM's eMap."

- Kirk Braun, StreetCorner.com, Marketing/IT

"medical-supermarket.com is an online one stop shop for healthcare. Providing anything from stationery and services to medical consumables. The eMap solution has allowed our field reps to work much more efficiently by searching for accounts within areas they are visiting and planning their routes. It has also allowed us to run marketing campaigns for certain regions. An invaluable tool which every company with a field presence should have. Not only is the tool up too scratch but the service behind it is brilliant, the team at MyCRM are quick to respond and always pleasant!"

- Lloyd Wilcox, medical-supermarket.com

"As an SME, wearing the many hats running a successful business, making things happen efficiently and timely is really key for me. So having been introduced to Microsoft Dynamics and the team at MyCRM, it has proved to be the perfect synergy. The service Alistair and his team has provided FTC over the years has always been excellent and although Dynamics has transformed the way I operate my back office systems, this has been reinforced by the support of MyCRM. They have always offered a reliable, professional service and with their understanding of my business and aspirations in the technology, we have become more proficient operationally. I would have no doubt therefore in highly recommending Alistair and the team to any of my clients and colleagues."

- Shelagh Fairbank, Director, Fairbank Training

"I just wanted to put on record what a fantastic experience we had with downloading, installing and implementing your License Manager and eWorkflow products from the Download Centre. This was like owning a Rolls Royce compared to other products and approaches currently in the market."

- Shaun Riordan, Director, Consueto

"Having used CRM 3 and struggled to send effective emails I was delighted by the ease of use, tracking facilities and overall common sense of the product. It's lovely to have an update that actually fixed all the glitches that we had been living with!"

- Jean Hunt, The Wedding Organizer

"I've dealt with the guys at My CRM for a while and have always been impressed with the quality of work and commitment to their client base. Working as a dynamics consultant I have no problems recommending their product offerings to my clients due to their continued effort to constantly improve and work on their their offerings unlike other companies who have in the past sold a product and no longer developed it. I'm always interested to see what the guys at My CRM are coming up with next to see if it fits into any of my clients needs."

- Lee Mullholland, MYA

"MyCRM Group have provided us with excellent responsive service and help whenever we needed it. We have started using the eCampaign module and are seeing excellent response rates. The application helps enormously with managing the subscriptions and responses. The My CRM staff are always friendly and helpful and have resolved any teething problems."

- Frances Perkin, Schoolcomms

"MyCRM produce high quality and relevant products for my MS CRM environment. They have proven they have the highly skilled resources available to help me customise MSCRM in order to produce the solutions I need. Very happy to have found them."

- Chris Allmark, Lloyds-IP

"Fantastic customer service and superior level of expertise has meant our experience working with MyCRM has been nothing but a productive pleasure. They have helped us develop our CRM system into a custom made solution that is hugely advanced over the out of the box offering and is now starting to really deliver results for our business. And we have achieved that without having to face huge expense."

- Steve McNally, Salford City Reds

"We found that by using CRM we increased our revenue, have better relationship with key clients, we can cross and up sell, and we can use and track marketing campaigns. We chose to use MyCRM since they have a good knowledge of customising CRM from off the shelf to a bespoke solution for the publishing industry."

- Alan Falach, Global Legal Group

"Having been given a 'crash course' in the use of eCampaign (as the previous 'champion' was leaving our team) I am really pleased to be able to report that eCampaign is a very worthy and useful addition to CRM. The reporting as far as it goes is great offering instant visual feedback when required."

- Stuart Proctor, Topcon Sokkia

"If I had to sum up MyCRM in one word it would be AMAZING. MyCRM's technical know-how was unlimited. I can call them and they are happy to give me pointers when i'm little out of my depth or if it's a major disaster they can remote in and fix the problem. I cannot praise their service enough."

- Dean Cobham, Broadbean

"Whilst many organisations could offer us the same hosted CRM system no-one came close to MyCRM when it came to the quality and level of customer service. Our transition from one CRM system to another went extremely smoothly, they continue to provide us with their knowledge and support and we remain very satisfied with our choice."

- Andrew Smith, Metron

"Our experience with the team at MyCRM has been extraordinary. The product is exactly what we were looking for and the customer service goes above and beyond the call of duty in every sense of the word. With over 700 users on our Dynamics CRM org it was imperative that the tool be user friendly and intuitive. The response to the inclusion of eSpell on our CRM was positive from day one, and the product continues to get great reviews from our staff coast to coast."

- Malcolm McAuley, Big Brothers Big Sisters of Canada